RANT: Where are your manners?
I used to teach corporate
clients proper business etiquette. Perhaps I should write
another tips booklet on *business civility. Why? Because
I've noticed a lack of good manners in two situations. It
makes me feel disrespected.
1. When I give a gift of a book or a services to someone
who says they can't afford it, do I ever receive a thank
you? Rarely. I guess they wanted something else instead.
Where does this sense of entitlement come from? The thing
about receiving abundance is to appreciate what you are
given. I will more than likely stop giving gifts to anyone
who can't be bothered to acknowledge the gift.
How hard is it to send a reply with the words Thank You?
2. When I am busy - I work 18 hours a day, seven days a
week - and someone asks what services I can offer them to
help them, and they are too lazy to look at the services on
my web site, I put together a custom set of options just
for them. Often it takes up to an hour of my time -
sometimes up to 3 hours - to look up what is already in
plain sight for them on the web site and write it in a way
that would be useful to them.
Here's what's interesting: rarely do they acknowledge what
I did for them, or what I offered. Either will I never hear
anything from them, no acknowledgment, or they will ask for
another "proposal" for a completely different service or
they will ask the same question again weeks later because
it was too much trouble to find the long email I wrote
them. This wastes my time and shows me they feel my time is
not valuable. Yesterday I told one man I was not going to
entertain any more of his requests because he hadn't
bothered to reply to my previous proposals of services. His
reply still didn't even acknowledge my request for a
response whether yes or no; he turned the tables on me with
a sentence designed to evoke my sympathy for him! What's
with that?
So...
no more free gifts from me because the recipients of
past gifts have no manners.
And no more estimates. If a prospective client
wants my services - you all do realize I retired from
promoting individual experts on Dec. 31, 2008 after 30
years, right? -
you can write ME a proposal of what you want and what you
will pay me.
* I wrote a booklet on Bed & Breakfast Guest Etiquette.
It's available on this site. (That means you can
buy it.)
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